Terms of service


Terms of Service – Divinoor

Welcome to Divinoor. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

  • Divinoor is an online store selling bedsheets and related products

  • These terms apply to all users of the website, including customers, browsers, and buyers

  • We reserve the right to update or change these terms at any time without prior notice

2. Product Information

  • We strive to display product images and descriptions as accurately as possible

  • Slight variations in color or design may occur due to lighting, photography, or screen resolution

  • Such variations are not considered defects

3. Pricing & Payments

  • All prices are listed in PKR unless stated otherwise

  • Prices are subject to change without notice

  • We offer Cash on Delivery (COD) and other payment methods as shown at checkout

4. Order Confirmation & Cancellation

  • Orders are confirmed after successful placement and verification

  • Divinoor reserves the right to cancel any order due to:

    • Incorrect pricing or product information

    • Unverified Cash on Delivery orders

    • Suspected fraudulent activity

5. Cash on Delivery (COD)

  • COD orders may be verified via call or WhatsApp before dispatch

  • Failure to respond may result in order cancellation

  • Customers are required to pay the full amount at the time of delivery

6. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to courier services or unforeseen circumstances

  • Divinoor is not responsible for delays caused by courier companies, weather, or strikes

7. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy

  • Please review the policy carefully before placing an order

8. Customer Responsibilities

  • Customers must provide accurate and complete shipping details

  • Divinoor will not be responsible for delivery issues caused by incorrect information

9. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Divinoor

  • Unauthorized use, copying, or reproduction is strictly prohibited

10. Limitation of Liability

  • Divinoor shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services

11. Governing Law

  • These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan